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Company & Capabilities

What products does IBN specialize in?

IBN specializes in OEM & ODM development and manufacturing of health technology products, including Red Light Therapy devices, Sleep Wellness products, and other innovative consumer healthcare electronics.

Are you a manufacturer or a trading company?

We are an OEM & ODM manufacturing partner with engineering, sourcing and production management capabilities, helping brands develop and manufacture customized electronic products.

What markets do you serve?

Our products are supplied to customers across Europe, North America, Australia and other international markets.

Can you develop completely new products?

Yes. We support complete product development from concept to mass production, including industrial design, PCB design, firmware, prototyping and manufacturing.

OEM & ODM Services

Can you customize products with our logo?

Absolutely. We offer private label services including logo printing, packaging, manuals and accessories.

Can you customize product functions?

Yes. Depending on the project, we can customize hardware, firmware, Bluetooth APP, lighting modes, timers and other functional requirements.

Can you help improve our existing product?

Yes. Our engineering team can optimize existing products by improving structure, electronics, user experience and manufacturing efficiency.

Do you sign NDAs?

Yes.

Customer confidentiality is strictly respected.

We are happy to sign Non-Disclosure Agreements before discussing new product ideas.

Product Development

How does your product development process work?

Requirement Discussion——Engineering Evaluation——PrototypeTesting——Mass Production——Delivery

How long does product development take?

Development timelines depend on project complexity.

Typical prototype development takes approximately 3–8 weeks.

Can you provide prototypes before mass production?

Yes.

Samples are always produced and approved before mass production begins.

Do you assist with certification?

Yes.

We can support products requiring CE, FCC, RoHS, FDA and other international certifications.

Manufacturing & Quality

What quality control procedures do you have?

Every product goes through:

  • Incoming Material Inspection
  • Assembly Inspection
  • Functional Testing
  • Aging Test
  • Final Inspection
  • Packaging Inspection
Do you perform aging tests?

Yes.

Products are tested according to project requirements to ensure stability and reliability.

What is your production capacity?

Production capacity varies depending on product type.

Our flexible manufacturing system supports both pilot production and high-volume manufacturing.

Can you support low-volume production?

Yes.

We understand that many brands begin with pilot orders before scaling production.

Orders & Logistics

What is your minimum order quantity (MOQ)?

MOQ depends on product type and customization requirements.

Please contact us for project-specific recommendations.

What payment methods do you accept?

We typically accept T/T and other internationally recognized payment methods.

How long is the production lead time?

Production lead time varies depending on product complexity and order quantity.

Most projects require approximately 30–45 days after sample approval.

Can you arrange worldwide shipping?

Yes.

We work with reliable logistics partners to arrange sea, air and express shipping worldwide.

After-sales Support

What warranty do you provide?

We provide a 12-month warranty for all products manufactured by IBN, covering defects in materials and workmanship under normal use.

If any quality issue occurs during the warranty period, our team will work with you to provide timely solutions, including replacement parts or product replacement where applicable.

How do you handle quality issues after delivery?

Customer satisfaction is our priority.

If any quality issue is identified, our engineering and quality teams will investigate the root cause promptly and provide an appropriate solution, including technical support, replacement components, or product replacement when necessary.

Do you provide spare parts and technical support?

Yes.

We provide spare parts, technical documentation, firmware updates (where applicable), and engineering support to ensure smooth after-sales service and long-term product reliability.

Will you continue supporting us after mass production?

Absolutely.

Our partnership does not end with product delivery. We continue to provide production support, quality improvement recommendations, engineering assistance, and responsive communication throughout the entire product lifecycle.

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